MadMimi: Go to Webform, Advanced, then “Edit activation message” and include the PDF download link in the custom activation message. Or, include an “Activation Landing Page” link to a page on your website that includes the link to the free download (make sure it is hidden from search engines and your site’s own search feature, and doesn’t have social share buttons on it).
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Can you send an email to multiple lists in MailChimp?
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Promote up-sells/cross-sells. You can even set up an autoresponder sequence for someone after they purchase and get repeat customers. Depending on the products you sell, you could offer an upsell, or cross-sell related products. For example, if someone buys a digital camera, you can offer to add a lens, a tripod, and other accessories to their order before it ships. Or, if you sell products that people buy frequently (like food or disposable items, like diapers), you can automatically send them offers for new items when you know they’re about due for another order.